Blog

System Administrator Appreciation Day

February 11, 2008

Don’t forget this very important day! It’s the last Friday of July (July 25 for this year). Mark it on your calendar!

Ok, I have to admit that I actually didn’t know that such a day existed until I found this site, which is the official System Administrator Appreciation Day website.

According to the site, this idea to have a special day for SysAdmins was created by Ted Kekatos, a system administrator in Chicago. …

NBX Call Reports: Problem retrieving records from the NBX

February 7, 2008

Error message:

An error occurred while retrieving information from the NCP. There may be a problem with your network connection. Error info: [12002 - Communications error: The request has timed out.]

I got this error message earlier while trying to download call records from the NBX. The problem turned out to be Internet Explorer 7. After uninstalling IE7 and restarting my computer, it worked! The funny thing is it worked before even when I …

Outlook 2003: The operation failed due to an installation problem

February 4, 2008

Error Message:

The operation failed due to an installation problem. Restart Outlook and try again.

I received this error message this morning when I opened Outlook 2003 with a new user profile. It opened fine with the local Administrator account.

I checked the Windows Event Viewer and there’s a “Warning” entry there for MsiInstaller (Event ID 1004) with a description of “Detection of product… The resource ‘HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\UserData’ does not exist.”

Doing the following fixed the …

Microsoft Launch Event 2008

February 1, 2008

Microsoft will be having launch events across the country for their three new products: Windows Server 2008, SQL Server 2008, and Visual Studio 2008. The first one is on February 27, 2008 in Los Angeles, CA. They’ll be giving away a promotional kit with versions of all three products to those who attend.

Click here to register.

We went to their launch event last year for Vista and Office 2007 and it was pretty good. …

BlackBerry Tips and Tricks!

January 30, 2008

I just read this article on CIO.com about the best BlackBerry shortcuts. It’s a pretty big list, 39 total. Here are the 20 that I found most useful and I hope you find them useful as well:

Typing Shortcuts

  1. To capitalize a letter with one click, hold down the letter key.
  2. To insert a period, click the Space key twice.
  3. Turn CAP Lock on by pressing the ALT key followed by the right Shift key. …